Google Maps customers shocked as Timeline information vanishes

Abstract

Customers on Reddit are reporting that their Google Maps Timeline information has instantly disappeared.
It is unclear what’s inflicting the problem, but it surely seems to be a bug, as some customers have been in a position to restore their information.
One attainable answer is popping Timeline on and off once more, or clearing your cache.

In case your Google Maps Timeline historical past has instantly disappeared and not using a hint, don’t fret, you are not alone.

Many customers on Reddit are reporting that their Google Maps Timeline history is lacking and that they cannot restore it (through 9to5Google). Some customers state that after they open Timeline within the Google Maps app, they obtain the message “No visits for at the present time” for every single day they verify, whatever the 12 months, indicating that years of their Google Maps Timeline historical past appear to have vanished. One Reddit user stated 11 years of their Timeline historical past was “worn out.”

Customers experiencing the problem have moved their Timeline information to on-device storage, as initiated by Google final 12 months, with Timeline activated within the app’s nook. You possibly can try the unique Reddit thread that first reported the problem under.

Google Maps

OS: iOS, Android
Model: Google
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There’s a attainable answer to the issue

Timeline information moved from cloud storage to native machine storage final 12 months

The constructive information is that this downside appears to be a glitch and never everlasting, and a few customers have efficiently recovered their Timeline information.

One Reddit user talked about that clearing their cache restored performance, permitting Google Timelines to show their historical past once more. Another user discovered that turning Timeline information off and again on once more (with out deleting any information) resolved their downside, bringing again a decade of their Timeline historical past.

The precise explanation for this subject stays unclear, and it’s unsure whether or not any Timeline information has really been deleted. Moreover, this downside doesn’t appear widespread, impacting solely a subset of customers. It is vital to notice, this subject seems unrelated to the Timeline purge that Google began implementing final 12 months, which requires customers to switch their timeline historical past to native machine storage, as Google is discontinuing cloud storage for Timeline information. Hopefully this subject will get resolved by Google for impacted customers sooner moderately than later.