Match Group pays $14 million to settle claims of m...

The Federal Commerce Fee introduced that Match Group pays to settle a criticism about misleading practices. The settlement charge shall be used to supply redress to injured prospects of Match Group’s courting companies, which embrace Match.com, Tinder, Hinge, OkCupid, and PlentyOfFish.

The company sued Match Group on a collection of allegations. In line with the criticism, the courting service firm had used deceptive adverts to encourage subscriptions after which made it tough for patrons to cancel these subscriptions. Match Group was additionally accused of locking prospects out of their accounts once they tried to dispute billing costs.

Along with the cost, Match Group has agreed to obviously and conspicuously disclose the phrases of its “six-month assure,” in addition to any situations or limitations to these gives. It would additionally supply easy mechanisms for patrons to cancel their subscriptions. Lastly, Match Group won’t retaliate or take motion towards prospects who file billing disputes, and it will not deny these prospects entry to paid-for companies or items.

Match Group additionally drew scrutiny earlier this yr after an investigation claimed that it had stories of sexual assault and made little effort to maintain abusive or harmful customers from rejoining different courting platforms it owns.